Shipping Policy

Effective Date: July 28, 2026

At Vanrello, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).

Shipping Time

Our standard delivery time is:

• 8–12 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, holidays, or other unforeseen circumstances.

Shipping Costs

Shipping fees (if applicable) are calculated and displayed during checkout before your purchase is completed.

We may also offer free shipping promotions from time to time.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Vanrello is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately, and we will do our best to assist before the order ships.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are always happy to help.